What size racket should I purchase for myself/my child?

The following chart provides the approximate racquet length that is generally the best fit for kids based on age and height:

Age | Height | Racquet | Length

< 4 years | 40 inches or less | 19 inches

4-5 years | 40-44 inches | 21 inches

6-8 years | 45-49 inches | 23 inches

9-10 years | 50-55 inches | 25 inches

10 or older | 55 inches + | 26 inches

If I miss a practice, can it be made up?

*UPDATE for 2022 - Although we would like to allow make-ups as described below, some of our classes, especially pickleball classes are at capacity and we cannot allow additional make-up participants. For this reason, we ask that you always get approval for your make-up classes by emailing us at info@tennisbloc.com. We really appreciate it!

If you need to miss a class for any reason, you can make it up by attending an equivalent class on a different day at your current location. If there is no way to make up the class at your location, or if an additional equivalent practice time is not offered at your location, there is most likely another location that you can attend to make up the missed class.

In order to locate an equivalent class, follow the steps below:

1. Navigate to the program page at https://www.tennisbloc.com/services/programs/current-programs.jsp

2. Use the filters on the left-hand side to refine the search to only display programs that are equivalent to the program in which you are currently participating.

3. Identify the equivalent program that you would like to attend (aside from member-only locations, which can be identified by a green bar across the top of a program that reads, "Members Only")

4. Email info@tennisbloc.com and request to attend a certain class as a make-up. Please include the location and day/time you would like to attend.

From here, we will email you and confirm your request. Unfortunately, we will not be able to notify you if the make-up class is canceled due to inclement weather. If the forecast calls for inclement weather on the day you are planning to make-up, it may be better to assume the class will be canceled and request an alternate date.

What is our policy for classes canceled due to inclement weather?

We will extend the season by up to two weeks to attempt to get make-up classes in. If more make-ups are required due to cancellations, participants will be issued a pro-rated refund at the conclusion of the season.

How is inclement weather handled?

Notification of practice/match cancellation will be made with as much notice as possible by email. We attempt to notify you by email no later than one hour prior to the start of the program. However, when it comes to rain, this is not always possible, so please check your email frequently on questionable days. We appreciate your understanding and flexibility regarding short-notice cancellations due to inclement weather.

How hot is too hot before practices are canceled?

We will be canceling practices in which the temperature reaches 100 degrees or higher. We ask that on hot days all registrants always bring water and wear sunscreen. Additionally, drink water 30 minutes - 1 hour before each practice and avoid eating heavy foods or big meals before practice. We care a lot about you and your kids and need your help in taking precautionary measures to ensure a fun and safe season!

How cold is too cold before practices are canceled?

We will be canceling practices in which the temperature reaches 35 degrees or lower. We suggest that on cold days registrants bring an extra jacket, toboggan, and hand warmers if possible. We care a lot about you and your kids and need your help in taking precautionary measures to ensure a fun and safe season!

Can I add a day once I've registered?

Of course! Simply email us at info@tennisbloc.com and let us know what participants will be attending additional practices. We will let you know the cost difference and ask you to mail the balance to PO Box 32224 Raleigh, NC 27622.

Can I change classes once I've registered?

If you accidentally registered for the incorrect program, or are unsure of which program to register for and feel you may need to switch program types, simply let us know by emailing us at info@tennisbloc.com. We will be happy to help you find the perfect fit and then will update your registration from our end.

Where Can I Find Pickleball Paddles or Pickleball Equipment?

We've partnered with local pickleball e-commerce, MyPickleballGear, which has top-notch pickleball brands at the lowest prices online - they even have free shipping on orders over $75. Check them out at https://mypickleballgear.com/.

I will be missing several practices. Can the cost be prorated?

We are happy to work with you under these circumstances. Email us at info@tennisbloc.com and let us know how many classes you'll be missing and we will prorate the cost. This policy is strictly for those that will be missing a notable number of classes (more than 30%).

Can I receive a refund once I have registered?

Of course! Simply email us at info@tennisbloc.com and let us know that you would like to be issued a refund. Registrants may receive a full refund as long as it is requested within 48hrs of the first day. From there, refunds are calculated based on a prorated amount to account for the days you attend. If you registered and paid online, we will notify you of the refund amount and issue you the refund through Stripe, our online payment processor. Refunds will appear in the account associated with the payment information provided upon checkout in 3-10 business days. Registrants that paid via cash/check will be issued a physical check. You will just need to provide a mailing address and send your refund off in 1-3 business days.

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